What USB headsets USB sets are compatible with Jabber to use as a softphone?

What USB headsets USB sets are compatible with Jabber to use as a softphone?


Because of the large number of USB headset vendors and models on the market, it is impossible to determine if each and every model is compatible with your computer and Jabber. However, this page has been created to assist you in finding the right headset for you:


  • Guidelines for helping you choose a USB headset

  • A list of headsets sampled and certified by Cisco as compatible with Jabber.

  • Popular headset manufacturers

  • A list of headsets that Local Departmental Computer Support throughout he university have found to work well for their users.


Guidelines for choosing a USB headset


  1. Determine the types of headsets that work best for you. The options may include:

    1. In ear, on the ear, over the ear

    2. Behind the ear, behind the head or over the head

    3. Wired, wireless, bluetooth

  2. Determine how often you will use it

    1. Occasional use might want to sacrifice comfort features

    2. Frequent use might lean more for comfort features

  3. Determine the level of comfort desired

    1. Materials - Is it constructed from materials that provide enough comfort and flexibility based on your anticipated use

    2. Adjustable options - over the head, earpiece sizes,

    3. Controls on the cords or ears (ex - volume/mute)

    4. Long enough cord

    5. Which side of your body the cord and microphone are on

  4. Is extra software needed?

    1. May have special software for Jabber integration

    2. May require software to make advanced features work (controls)

  5. Determine if the headset will be used exclusively on a Mac or PC only or if you will use it on both types of systems.

    1. For Mac use, make sure the vendor specified that it is Mac compatible.

    2. Headsets that are “Microsoft Optimized” may not work on a Mac.

  6. Search for ratings or reviews from customers regarding a headset model.


Manufacturer links

Plantronics:

http://www.plantronics.com/us/category/unified-communications/


Jabra:

http://www.jabra.com/headsets-and-speakerphones/compatibilityguide

-Search for Jabber Win/Mac


Logitech:

http://www.logitech.com/en-us/voip-headsets



Compatible headsets - Cisco tested

While Cisco does perform basic testing of third-party headsets and handsets for use with Cisco Jabber, it is ultimately the responsibility of the customer to test this equipment in their own environment to determine suitable performance.   


All headsets tested by Cisco were tested for audio sending and receiving compatibility only. Headsets with call control buttons may not function with Cisco Jabber and may require special software from the headset manufacturer to enable the call control functionality.


This is not an all-inclusive list. The below list contains only what Cisco has tested and verified. Some of the below models may be hard to find, may have multiple versions of a particular model (PC only, mono/duo ear, etc.) that may not have been tested, and there are likely to be newer models on the market.

   

Make/Model

OS

Form

Type

Available

Plantronics Blackwire C310

PC

Single Ear Headset

Wired

Yes

Plantronics Blackwire C320

PC

Two Ear Headset

Wired

Yes

Plantronics Blackwire C420

Mac/PC

Two Ear Headset

Wired

Yes

Plantronics Blackwire C435

Mac/PC

One/Two Behind the  Ear Earbuds

Wired

Yes

Plantronics Blackwire C610

PC

One Ear Headset

Wired

Yes

Plantronics Blackwire C620

Mac/PC

Two Ear Headset

Wired

Yes

Plantronics Blackwire C710

PC

One Ear Headset

Wired

Yes

Plantronics Blackwire C720

PC

Two Ear Headset

Wired

Yes

Plantronics Calisto P420

Mac/PC

Speakerphone

Wired

Yes

Plantronics Calisto P835

Mac

Speakerphone

Wired

Yes

Plantronics DSP 400

PC

Two Ear Headset

Wired

Yes

Plantronics Savi 740

PC

One Ear Earpiece

Wireless

Yes

Plantronics Voyager 510SL

Mac/PC

One Ear Earpiece

Bluetooth

Yes

Plantronics Voyager Pro UC B230

PC

One Ear Earpiece

Bluetooth

Yes

Jabra BIZ 2400

PC

One/Two Ear Headset

Wired

Yes

Jabra GN1900

Mac

One/Two Ear Headset

Wired

Yes

Jabra GN2000

Mac

One/Two Ear Headset

Wired

Yes

Jabra Go 6470

Mac/PC

One Ear Earpiece

Bluetooth

Yes

Jabra Pro 930

Mac/PC

One Ear Headset

Wireless

Yes

Jabra PRO 9470*

Mac

One Ear Headset

Wireless

Yes

Jabra Speak 410

Mac/PC

Speakerphone

Wired

Yes

Jabra Supreme UC

Mac

One Ear Earpiece

Bluetooth

Yes

Jabra UC Voice 550 Duo

Mac

Two Ear Headset

Wired

Yes

Polycom CX100

PC

Speakerphone

Wired

Yes




Other headsets used at KSU

This list contains specific models of headsets that have been used within certain departments at KSU and have been recommended by LAN Admins as good quality headsets per their experiences and feedback from the users they support.


Department

Make/Model

OS

Form

Type

EXEC

Logitech H760

Mac/PC

2 Ear Behind the head

Wireless




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